Are you passionate about providing 1st class care and support?
We have an opportunity for a CQC Quality and Improvement Manager to join our team covering the South East. The post holder will work as part of our Service Development Team to ensure our CQC Registered services are high quality, and to make sure we identify and implement improvements so that One Housing continues to deliver innovative and value for money services.
This role would be suitable for candidates with the right skills and experience who also shares One Housing's values and will make an active contribution to achieving our vision.
Duties:
- Effectively monitor service compliance for CQC registered schemes in accordance with One Housing's agreed policies and procedures and CQC regulations and statutory requirements.
- Lead in the monitoring of Quality and Compliance for our Season Senior Living and Baycroft services.
- Work with Registered Managers, frontline staff and customers to identify areas for continuous improvement.
- Support and assist on service improvement projects that deliver on business objectives based on customer feedback, best practice and value for money.
Benefits:
- Annual leave - 28 days plus bank holidays
- Pensions - One Housing is a sector-leader in the contributions we make to our colleagues' pensions.
- Buying and selling annual leave - We know that getting the balance right between work and home life is a big part of supporting our colleagues' wellbeing.
- Paid time off to volunteer in our communities.
- Season ticket loans
- A healthcare cashback plan - allowing you to claim back cash for you and your family's routine healthcare.
- Colleague recognition scheme - we let you know when you've done a #greatjob
- One Academy - our innovative, in-house learning and development offering, designed to support with your personal and professional development.
- Study leave - up to five days off per year to study toward a relevant qualification.
- Career break - after three years' continuous service.
Requirements:
- In depth knowledge and experience of CQC registered service provision across varying customer groups and service models.
- Previous experience of quality management and service improvement activities within health and social care.
- A thorough understanding of the legislative and regulatory framework for CQC registered services and up to date knowledge of issues facing the care sector
- A broad understanding of the national policy context for housing care and support services
- Ability to draft reports and create high standard final and summary documents including policies and procedures.
- Able to identify, and get support for, service improvement measures with the ability to influence and assist staff to deliver change.
About Us:
- HCS is the health, care and support arm of One Housing Group and is one of the largest and fastest growing providers of health, care and support services across London and the South East.
- Our aim is to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities. We view all our customers as individuals with specific needs, treating them with respect and dignity, and focusing on achieving real results.
- We currently have a range of CQC registered services including Senior Living Services delivered under our Season brand, and care and nursing homes for adults with mental health needs. We have an ambitious program for development with an additional Season senior living service and private nursing home developments to be delivered under our Baycroft brand due to begin operations in 2019.
Contact:
This job is advertised by Vitor Rosado; if you are interested in this position please click above to apply now.
Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting us. With this information, we will provide appropriate support to you throughout the process and into your work placement.
