Sanctuary Personnel are looking for a Benefit Advisor to work with Croydon Council. This is a full-time position, and we are paying £20.92 Paye and £28.43 Umbrella per hour for this role.
The role:
To develop and provide a comprehensive welfare benefits max advice service for Croydon's Care Experienced Young People, CEYP, from diverse communities, to help address the effects of poverty and ill health by ensuring that residents maximise their income by claiming their full entitlement to all available benefits and tax credits. The post holder will undertake case work, assisting CEYP tenants to access all their entitlements and other sources of financial help, and will deliver training and support to social care professionals, council staff, and health/voluntary sector. The post holder will assist CEYP tenants to challenge incorrect benefit decisions and be responsible for gathering evidence to utilise the review and appeal processes.
Key Responsibilities:
Providing a full welfare benefits casework service for CEYP Tenants which will include all available welfare benefits and tax credits, including disability benefits and other sources of financial help, such as applying for charitable grants, energy efficiency support, travel costs and health costs. The post holder will encourage full take-up of the wide range of benefit entitlements by means of home visits and outreach advice sessions in a variety of locations within Croydon. A good understanding of Housing Benefit/Council Tax benefit rules is a crucial aspect of this role.
To initiate, develop and promote targeted take up campaigns for residents, devising appropriate publicity to service users and help complete all appropriate benefit claim forms.
To ensure that benefit decisions made by statutory authorities are correct and to challenge where necessary using the review and appeal process and to assist service users to prepare and present cases to the appropriate statutory bodies, and tribunals, including appealing cases to the Social Security Commissioners.
To prepare cases for representation and benefit tribunal's by researching and applying relevant law and case law and seeking more specialist advice where needed.
To assist service users with other related problems where they are an integral part of the case and refer to other specialist organizations as appropriate.
Applicant Requirements:
- Qualifications: GCSEs A-C or equivalent including at least English and Maths.
Educated to A Level standard or equivalent experience. - Experience: 2+ years working within a similar role.
- Travel: Clean UK driving license with the ability to commute to and from work independently.
- Hours: 36 hours p/w.
Working with Sanctuary Personnel:
We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.
We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.
