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How do I contact the NMC?

By Paul Hayward

​What is NMC registration?

The Nursing and Midwifery Council (NMC) is the regulator for nursing and midwifery professions in the UK. It maintains a register of all nurses, midwives, specialist community public health nurses and nursing associates who practice in the UK. It works to ensure staff in these professions have the skills to deliver consistent, quality care that keeps patients safe.

There are a few ways that you can get in touch with them:

By phone

You can contact the NMC between 8:00am-5:45pm, Monday to Friday (excluding bank holidays). Try to avoid their busiest time of day, which is 10:00am-12:00pm.

The NMC phone number:

  • General enquiries, and fitness to practice: 020 7637 7181

  • Registration enquiries: 020 7333 9333

  • International enquiries: 020 7333 6600

By email

To help the NMC team respond swiftly to your enquiry, you’ll need to provide your PIN, PRN – a personal reference number you’ll need every time you contact them, once you’ve requested an application form – or Candidate ID in your email (if relevant).

The NMC email address:

The NMC aims to respond to emails within 10 working days. It’s also important to note that if you’re sending supporting information via email, they ask that attachments exceeding 25MB are sent in smaller individual batches to ensure they’ll be received.

There are others ways you can contact the NMC, including making a data protection request, filing a complaint and contacting their media team.

If you have a question relating to the COVID-19 (coronavirus) pandemic, check out their COVID-19 information hub. Here, you’ll be able to find information on how the NMC are continuing to regulate, their temporary registration, and how to raise any concerns you might have. You can also read their FAQs, which may have the answer to you need.

For any additional advice, please get in touch with Paul Hayward, our Head of Nursing (International).