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Vendor Account Coordinator

Location: Ipswich
£16,000 per annum

Do you want to work for East Anglia’s ‘Business of the Year’?

Sanctuary Personnel is a market-leading recruitment and service delivery group based in the centre of Ipswich. In 2017 we have collected no less than six business awards, including Business of the Year, The Youth Pledge and Large Business at the EADT Business Awards and Best Client Service, Best Public/Third Sector Agency and Best Temporary Agency at the national Recruiter Awards.

The job:

Sanctuary Personnel is looking for a Vendor Account Manager to work from our central Ipswich head office. We support our clients from across the UK, such as local authorities, the NHS and major charities to recruit health, social care and criminal justice practitioners.

Maintaining regular contact with Account Coordinators to ensure that all of their needs are being met. Liaising with Vendors to build relationships with Account Contacts at Vendor companies In particular, work duties include:

Main Responsibilities

- Maintaining regular contact with Account Coordinators to ensure that all of their needs are being met
- Liaising with Vendors to build relationships with Account Contacts at Vendor companies
- Responsible for ensuring all vendor submissions are made as efficiently and accurately as possible
- Monitoring all Vendor Managed Service web portals and emails for any new job releases (including some out of hours)
- Emailing out new Vacancies to consultants
- Submitting candidates through appropriate web portals
- Arranging interviews for candidates when necessary
- Liaising with Admin to make sure candidates are compliant prior to submissions
- Ensuring that sales support staff adhere to all legal recruitment requirements or client driven admin
- Arranging placements with in house consultants and managed service coordinator
- Chasing managed vendors for feedback on submissions made or interviews which have taken place
- Working out of hours to ensure all jobs are sent round to in house consultants
- Resourcing candidates to build relationships and develop loyalty
- Monitoring candidates when placed, providing an employer's service

The ideal candidate:

- Professional, customer-focused approach
- Quick to learn new systems
- Desirable Criteria
- Familiarity with CRM systems similar to ITRIS
- Experience gained within a Recruitment environment


Our Ipswich office features many breakout areas, games consoles, pool tables, ping pong, table football and an indoor picnic area. It offers a fun and vibrant atmosphere where you will be welcomed into the Sanctuary team. Of course, we work hard too…and with that comes an excellent range of benefits and an outstanding rewards scheme.


Company pension, team building and staff social events, cycle to work scheme, social Fridays, drinks fridge, fun and games, extra holidays for length of service, childcare vouchers, discounted gym membership, local business community discount scheme, regular employee treats…and many more.

Reasonable adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting us. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Sanctuary Personnel is a 'positive about disabled people' employer and welcome applications from this group. We guarantee an interview for any disabled person that meets the minimum criteria for the role in terms of qualifications. If you believe this is applicable to yourself, please contact Kellie Thorndyke on 01473 283503.

We are interviewing now, so apply today with your CV and tell us why you should be considered for this position.