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Project Support Officer

Location: Ipswich
£7.50 per hour

Do you want to work for East Anglia’s ‘Business of the Year’?

Sanctuary Personnel is a market-leading recruitment and service delivery group based in the centre of Ipswich. In 2017 we have collected no less than six business awards, including Business of the Year, The Youth Pledge and Large Business at the EADT Business Awards and Best Client Service, Best Public/Third Sector Agency and Best Temporary Agency at the national Recruiter Awards.

The job:

Skylakes (a division of Sanctuary Personnel), which completes social care assessments on behalf of local authorities throughout the UK, is looking to recruit a number of Project Support Officers in Ipswich.

These positions are full-time, offering £7.50 per hour and are initially for a 3 month fixed period, although there is the potential for this to be extended beyond the initial term.

Duties include:

- Proofreading practitioner work (for example case notes/assessments)
- Assisting Project Lead Officer, to ensure that all assessments are uploaded within the set
- Assisting social workers with booking meetings and liaising with other agencies
- Checking, sending and chasing lateral check information with all other agencies
- Ensuring all spreadsheets, databases and IT systems are up-to-date
- Completing and sending letters for case allocations, referrers, meetings and closures
- Ensuring that all incoming emails to the project support team's inbox are flagged accordingly and assigned and correctly actioned
- General administration tasks, e.g. scanning/printing/copying documents as and when required
- Ensuring all case information is handled in a sensitive and confidential manner
- Daily telephone communication with social work practitioners and managers to ensure effective team working and strong professional relationships

Essential Criteria:

- Strong team working and communication skills including a professional telephone manner
- Excellent organisational and time management skills, with meticulous attention to detail
- Proactive and enthusiastic approach to working within social care
- Applicants should have an in-date Enhanced DBS 


Our Ipswich office features many breakout areas, games consoles, pool tables, ping pong, table football and an indoor picnic area. It offers a fun and vibrant atmosphere where you will be welcomed into the Sanctuary team. Of course, we work hard too…and with that comes an excellent range of benefits and an outstanding rewards scheme.


Company pension, team building and staff social events, cycle to work scheme, social Fridays, drinks fridge, fun and games, extra holidays for length of service, childcare vouchers, discounted gym membership, local business community discount scheme, regular employee treats…and many more.

Reasonable adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting us. With this information, we will provide appropriate support to you throughout the process and into your work placement.

Sanctuary Personnel is a 'positive about disabled people' employer and welcome applications from this group. We guarantee an interview for any disabled person that meets the minimum criteria for the role in terms of qualifications. If you believe this is applicable to yourself, please contact Kellie Thorndyke on 01473 283503.

We are interviewing now, so apply today with your CV and tell us why you should be considered for this position.