Social Work Service Manager - Front Door Service

Location Oldbury, Sandwell, England
Job type Permanent
Salary £51,199 per year
Contact Jenifer Watts
Call Jenifer
Reference 157598

Sanctuary Personnel, an innovative and committed recruitment agency has a job based in Oldbury for a Social Work Service Manager to work within the Front Door Service.

The salary for this permanent Service Manager job is £51,199 per annum.


  • Be responsible for delivering excellent quality services to children and families by enabling the continued swift and appropriate responses in MASH to ensure the right service is delivered to children at the right time
  • Partnership working, relationship building and co-working with our stakeholders
  • Continuing to embed our contextual safeguarding strategy alongside the Head of Service and will directly oversee the Horizons service, which is a co-working model of an exploitation team which prides itself on relationship-based practice, not only with families but with peers, enabling a greater shared understanding of responding appropriately to children who are at risk of or already are being exploited
  • Managing the out of hours service, ensuring that children and families continue to have their needs met and risks are responded to when day time services are not available
  • Provide supervision to Team Managers in the service
  • Work with the service to achieve performance and practice standards consistently
  • Be an integral part of the leadership team
  • Respond to challenges with innovation and creativity whilst taking a strategic and systemic approach
  • Be responsible for engaging with partner agencies at a strategic level and forming and building strong collaborative working relationships
  • Drive the implementation and embedding of the practice framework to promote the highest levels of practice in the service
  • Ensure that written work be that child’s contacts, assessments and plans are robust, holistic and child centred
  • Ensure all referrals are signposted and managed with the agreed guidelines for casework; provide scrutiny, professional guidance and direction to your service
  • Be expected to know your service, seek solutions to gaps which may be identified, make effective service plans and be able to talk knowledgably about the services for which you oversee

Requirements of the Service Manager:

  • Degree or equivalent in Social Work
  • Current Social Work England registration
  • Experience working within Children’s services
  • Be able to demonstrate excellent organisational skills, a head for complexity, and know how to improve services
  • Willing to undertake an enhanced DBS
  • Be a confident and inspirational leader with experience in management gained within Children’s Services
  • Be able to draw on your experience to demonstrate excellent organisational skills, a head for complexity, and know how to improve services
  • Be able to utilise your significant knowledge of working with vulnerable children in need of statutory safeguarding intervention in a range of settings and from a variety of backgrounds
  • Have a proven track record of supporting continuous improvement in service delivery
  • Be invested in providing services at the earliest opportunity for children and families
  • Have excellent communication skills


  • Access to our Learning & Development portal offering excellent virtual training programmes, learning & development info bursts, learning events and much more
  • The latest technology enabling more effective and streamlined working
  • Detailed and effective appraisals to strengthen your practice
  • Great career progression opportunities
  • Access to a range of family friendly policies and flexible working arrangements
  • Visible leadership team who are invested in your success


This Service Manager job is advertised by Jenifer Watts; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.