Patient Safety and Complaints Worker

Location City of Westminster
Salary £20.91 - 20.91 per hour
Contact Ben Fincham
Call Ben
Reference 166415WES

Sanctuary Personnel, a committed and competitive recruitment agency is currently looking for an experienced and dedicated Patient Safety and Complaints Worker to work remotely.

The pay rate for this locum Patient Safety and Complaints Worker job is £20.91 per hour (Assignment rate) and is an initial 3-month contract.

Working Hours:

  • 5 days a week.

  • 37.5 hours per week.

Main Duties:

  • Work with the Patient Safety and Complaints Team working towards implementing the new Patient Safety Incident Framework and pending PHSO complaints management framework.

  • Provide support to the Patient Safety & Complaints Team.

  • Daily review and management of incidents and complaints.

Requirements of the Patient Safety and Complaints Worker:

  • Good understanding of the investigation frameworks.

  • Good understanding of working in the NHS with complaints and incidents.

Benefits of working for Sanctuary Personnel:

  • Free DBS and compliance service

  • Daily payroll

  • Access to exclusive roles that aren't available with other agencies

  • Your own dedicated consultant with extensive non-clinical knowledge

  • Refer a Friend bonus - get £250 for each candidate you refer who we successfully place

  • Find your own job bonus - Receive £250 for bringing your own position to us

  • Clinical governance support

  • In house payroll system

  • Revalidation

  • Industry leading shift booking system

  • Nationwide coverage including the Channel Islands


This Patient Safety and Complaints Worker is advertised by Hollie Mills; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best-placed to undertake a fair and thorough selection process.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.