Healthcare Assistant - Band 3

Location Norwich, Norfolk, England
Job type Permanent
Salary £12.13 - 12.13 per hour
Reference 157390

Sanctuary Personnel, a leading and award winning recruitment agency is currently looking for an experienced and dedicated Band 3 Healthcare Assistant (HCA) to work based in Norwich.

The pay rate for this locum Healthcare Assistant job is £12.13 per hour (Assignment rate) and is a 1-month contract.


  • Carry out assigned tasks involving direct care in support of and under guidance of registered nurse or a more senior Health Care Assistant for all or most of the shift
  • Actively participate in promoting high standards of care within the philosophy of Person centred Planning
  • Form effective working relationships with other professional and nursing staff within the Broadland Clinic, across the directorate, and the independent Sector
  • Work closely within members of the Therapeutic intervention team to promote multi-disciplinary working practices
  • Accurately record and transfer telephone and other messages, demonstrating a positive customer approach when answering the telephone and speaking to visit
  • Report to registered nurses on observation or changes noted in the physical or mental state of patients
  • Report to registered nurses on the participation of patients in occupational, rehabilitation or group activities
  • Advise registered nurses on the dietary intake and self-care capabilities of patients
  • Attend and participate in multidisciplinary clinical reviews when required
  • Immediately report any complaints, accidents or incidents to the nurse in charge of the ward
  • Listen and respond to patients’ verbal interactions and to report any relevant dialogue
  • Play an active part in all group or ward meetings
  • Make appropriate written entries in the nursing care plan under the supervision of a registered nurse
  • Maintain confidentiality at all times
  • Actively fulfil the role of the Associate Named Nurse as described in the Broadland Clinic protocol
  • Supervise or assist service-users with personal hygiene requirements including bathing, washing and toileting, where required
  • Ensure that the statutory requirements of the Mental Health Act 1983 are observed and applied
  • Work in accordance of HPFT and Broadland Clinic policies and procedures
  • Maintain security at The Broadland Clinic, by adherence to all policies and procedures. Assist the Broadland Clinic team identify the security/risk behaviours of each individual service user
  • Support colleagues, and where necessary, ensure that they are aware of each individuals management program in relation to security/risk behaviours
  • Assist the Team Manager in observing the security of the Broadland Clinic for breaches or potential compromises in the physical security of the clinic
  • Promote Service User empowerment in all aspects of their care
  • Supervise or assist during meal times service users and to report any eating difficulties to registered staff
  • Assist with occupational and rehabilitation therapies including sports, shopping and social activities when required, in support of registered staff
  • Assist in admission procedures, transfers and discharge of service users including the safekeeping of relevant personal property
  • Assist in maintaining record charts such as nursing observation, fluid balance, weight, temperature, pulse and respirations

Requirements of the Healthcare Assistant:

  • Recent experience working as a HCA
  • Be fully conversant with the risk assessment and risk management care plans of each Service User

Benefits of working for Sanctuary Personnel:

  • Free DBS and compliance service
  • Daily payroll
  • Access to exclusive roles that aren't available with other agencies
  • Your own dedicated consultant with extensive nursing knowledge
  • Refer a Friend bonus - get £250 for each candidate you refer who we successfully place
  • Find your own job bonus - Receive £250 for bringing your own position to us
  • Clinical governance support
  • In house payroll system
  • Revalidation
  • Industry leading shift booking system
  • Nationwide coverage including the Channel islands


This Healthcare Assistant job is advertised by the Shift Booking Team; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.