Case Manager - Band 7

Location Tottenham
Job type Contract
Salary £30.00 - 31.51 per hour
Contact Andrew Cleeve
Call Andrew
Reference 167153

Sanctuary Personnel, an award-winning and renowned Recruitment Agency is looking for an experienced and dedicated Band 7 Case Manager to work based in Tottenham, within the Commissioning Hub.

The pay rate for this locum Case Manager job is £30.00 - £31.51 per hour (Assignment rate) and is an initial 1-month contract.

The postholder may be required to work at any other location of the Trusts interests, including travelling to appropriate meetings as required.


  • Case Management of LD/ASD services for the population of North London
  • Supporting Quality Assurance of NHS and Independent providers
  • Oversight of patient pathways for a defined caseload
  • Strategic planning and service development
  • Clinical oversight and quality assurance
  • Contractual, financial and informational oversight
  • Work as part of a clinical team with a defined caseload of Learning Disability & Autism (LDA) patients
  • Undertake 8 weekly commissioner oversight visits of placements, reviewing service experience and pathways for a defined caseload
  • Ensure the recommendations of the CTR are being acted upon and patients are progressing through their pathway
  • Play a key quality assurance role covering areas such as serious incidents, safeguarding and complaints and supporting with quality improvement initiatives
  • Provide clinical assurance of the quality of the care provided by specialised services within North London
  • Supporting the team in the assurance of specialised services compliance to applicable specification and guidance
  • Provide the link with Clinical Commissioning Groups and their commissioned services within North London to ensure there is a coordinated approach to care and discharge planning, which results in robust and effective care packages
  • Overseeing the management of individual patient pathways to ensure high quality services and care planning outcomes are achieved
  • Promote a culture that embraces equality and strives continuously to reduce inequality in both access and outcomes for all North London residents requiring LD/ASD secure care
  • Take action in respect of Safeguarding Policies and Procedures as required
  • Ensure that clinical leadership is central to the delivery of all NLFC activities
  • Work as part of a clinical leadership team alongside the clinical reviewers and clinical director
  • Participate in clinical/professional supervision
  • Act as a champion for patients and their interests and involve the public and service users
  • Ensure all public and patient contact with the office is of the highest professional standard
  • Ensure services have mechanisms in place for patient and carer involvement in their care plans
  • Uphold organisational policies and principles on the promotion of equality
  • Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday action ensure we meet our duty to uphold and promote equality
  • Provide education and support for others involved in the care of service users from specialised settings, working to reduce stigma, misconception and alienation of service users
  • Monitor and review equity of access for patients and agree improvement actions
  • Work across multiple providers within the NHS and Independent Sector
  • Work with all other Provider Collaborative Case Managers in the management of cases that have care pathway links to London region, specifically complex or disrupted care pathways

Requirements of the Case Manager:

  • Be aware of the range of health promotion information and local polices that support the promotion of health and the prevention of ill health e.g. food and nutrition, stress management etc
  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
  • Registered Learning Disability / Mental Health Nurse or other registered health or social care professional
  • Possess a relevant additional professional qualification e.g Forensic Psychiatry Diploma, masters level, or equivalent level of experience of working at a senior level in specialist area
  • Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
  • Experience of working within a LD Service Provider
  • Detailed operational knowledge of secure services, including risk assessment/management
  • Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent
  • Evidence of post qualifying and continuing professional development
  • Have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
  • Have an appreciation of the relationship between the Department of Health and individual provider and commissioning organisations
  • Member of relevant professional body
  • High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of NHSCB resources
  • Case management skills, focussing on the needs of the individual and the context of their pathway in relation to all clinical and legal processes
  • High-level communication in particular skills across a range of agency and professional boundaries at a national level
  • Communication Skills
  • Be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
  • Ability to negotiate on difficult and controversial issues including performance and change
  • Analytical Skills
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to analyse complex facts and situations and develop a range of options
  • Strategic thinking – ability to anticipate and resolve problems before they arise
  • Planning Skills
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • Management Skills
  • Be able to prioritise own work effectively and be able to direct activities of others
  • Experience of managing and motivating a team and reviewing performance of the individuals
  • Autonomy/Freedom to Act
  • Be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies

Benefits of working for Sanctuary Personnel:

  • Free DBS and compliance service
  • Daily payroll
  • Access to exclusive roles that aren't available with other agencies
  • Your own dedicated consultant with extensive mental health nursing knowledge
  • Refer a Friend bonus - get £250 for each candidate you refer who we successfully place
  • Find your own job bonus - Receive £250 for bringing your own position to us
  • Clinical governance support
  • In house payroll system
  • Revalidation
  • Industry leading shift booking system
  • Nationwide coverage including the Channel islands


This Case Manager job is advertised by Andrew Cleeve; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients' requirements.

As a pioneer of diverse recruitment, Sanctuary Personnel is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Sanctuary takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Sanctuary is best-placed to undertake a fair and thorough selection process.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.