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Hillingdon Borough Council appoints Sanctuary as Master Vendor

By Andrew Pirie

​Sanctuary Personnel is delighted to announce its appointment as Master Vendor to Hillingdon Borough Council for the recruitment of all qualified social care personnel.

Our appointment spans children’s and adult services. This further cements our role in helping the council recruit experienced, knowledgeable and skilled social workers; those who want to invest their energy into achieving better and better outcomes for Hillingdon’s most vulnerable residents.

As Master Vendor to Hillingdon Borough Council, we use our technology to provide clear visibility and control of agency spend. This means we’re able to support the council in:

  • Improving vacancy fill rates – across adults and children’s services

  • Having full real-time visibility on agency spend

  • Making more effective use of agency staff

  • Drawing down administrative costs associated with agency and workforce management

  • Ensuring worker compliance

  • Creating a stable workforce committed to delivering better outcomes

Crucially, the cost savings for Hillingdon Borough Council are released straight back into social services.

Clearer visibility and control of agency spend

Hiring Managers and Heads of Service have direct access to our Vendor Managed Services (VMS) software. This means, at the click of a button they can enjoy far greater visibility over their workforce planning.

Created to enable bespoke Management Information (MI) reporting, Hillingdon Borough Council benefits from:

  • Real-time analytics on placements and fill rates by service area

  • Understanding the reasons for booking agency staff

  • An analysis of agency fill rates

  • A clear and fair agency portal that manages all 2nd and 3rd tier agency communications

Dedicated Account Management

As with all our clients who appoint us on a master vendor basis, Hillingdon Borough Council has a highly-experienced and dedicated Account Manager. Their role is to understand the council’s exact resourcing requirements and to quickly identify and place suitable candidates.

Our focus is on identifying the most able applicant rather than the most available. To assist in this process, we’ve invested in technology that carefully combs our 40,000+ community of social workers and external partner software to find the best candidates, and fast.

In being able to make sure we’re always recruiting the right people, our account managers keep in close contact with the council.

Leading the way in compliance

Our compliance process is one of the most robust in the sector, yet it is by far the most crucial aspect to get right.

This something Hillingdon Borough Council really values. As master vendor, we fully manage the compliance process to ensure every social work professional we place is safe to work, and IR35 compliant.

For Hillingdon Borough Council, having such a rigorous yet swift compliance process ensures they’re safely able to fill vacant roles, at volume.

To find out more about our vendor managed services, including our added staff banking solution, visit our VMS page or call 0333 7000 020.