Case Study: Blenheim CDP
By Gemma Raw
“When Beverley joined Blenheim, she hit the ground running and her enthusiasm and energy combined with well-grounded knowledge and experience have enabled her to successfully lead and manage the team through a period of significant change.” - Sharon Daughter, Director of Services, Blenheim CDP
Brief of the position to be filled
Our client, Blenheim CDP, had never used a recruitment agency before. They were unsure of the processes involved, or even if we could help them recruit for a unique and challenging position they needed to hire for.
Blenheim CDP is a charity that works in conjunction with the local NHS authority to provide support for drug and alcohol users, their families and carers.
With some new funding, Blenheim were setting up a brand new multi-disciplinary service delivering therapeutic and holistic care to drug and alcohol users and needed an experienced family service manager who had worked within a similar area to lead their project. The position would be managing a team of social workers, family support workers and drug and alcohol workers across both a clinical and non-clinical background.
This main issue was the project was unique, therefore there wouldn’t be anybody who had ever worked in an identical position. But they had a vision for how the role would evolve.
Blenheim had advertised the role on three separate occasions themselves but were unable to find a suitable candidate.
Sanctuary Social Care took a strategic approach. With years of health and social care resourcing expertise, we knew that whilst the role could be suitable for either a qualified social worker or unqualified professional, it was essential the candidate had extensive experience working within substance misuse. They also needed to have managed a multidisciplinary team. Blenheim needed a highly knowledgeable resilient team leader; a ‘go-to’ practice expert for the service.
Accessing relevant candidates
We began by identifying candidates on our existing database who had some of the requirements for the role, across all relevant professions (qualified and unqualified). We then marketed the job and its unique nature to them via email and text message.
We screened each applicant with a telephone interview where we explained the role in its full detail and from this created a shortlist to submit to the client.
We submitted three qualified social workers and two unqualified practitioners who we felt could all be successful in the role. Part of our criteria for this was choosing trusted candidates who we had worked with before, so we had a greater understanding of their skills and suitability for the role.
The client decided to interview each of the five people Sanctuary submitted for the role, initially on the telephone and they then reduced this to two candidates they felt the most suitable.
A further face-to-face interview took place with each candidate, a director from the charity and the NHS trust project lead.
The successful candidate began work in September 2018 and was soon offered a permanent contract for the role.
“Beverley (the successful candidate) has worked pro-actively with partners to define targets and KPI’s which enable team members to feel clearer and work in a more focussed way. She is an asset to those who use and work in the service, as well as the wider partnership and Blenheim.” Sharon Daughter, Director of Services, Blenheim CDP